709 S. Franklin
Or call us from 8:00AM-5:00PM CST at 1-800-235-4387
Or send a fax to 1-573-885-3202
Or send mail to:
G&W Heel Lift, Inc.
709 S. Franklin Ave.
Cuba, MO 65453
Pricing: Prices are subject to change and do not effect shipping charges or sales tax where applicable. As a full service company, our prices reflect costs at publication time. Your purchase will always be at the best price currently offered, regardless of the listed price. Prices are subject to change without notice.
Terms: We accept Visa, MasterCard, American Express, Discover, and PayPal, as well as offering 30-day credit to healthcare organizations. To open a professional account with us, please contact us.
Organizations wishing to use a Purchase Order or established billing account can fax a PO to 1-573-885-3202 or call 1-800-235-4387.
SHIPPING: In-stock items will be shipped within one business day of your order.
DOMESTIC: For U.S. orders we ship using the United States Postal Service. If your domestic order exceeds our weight parameters for shipping Ground Advantage (first class), your shipping charge will automatically move to our USPS Priority Mail Flat Rate price.
INTERNATIONAL : If your international order exceeds our parameters for shipping using our USPS Global Priority Mail Flat Rate pricing, we will have to charge the exact postage for your package.
Large orders exceeding our published price, domestic or international, may also be shipped using UPS. Customers shipping rates will be charged the exact rates.
Distributor orders of over 300 pieces will automatically be shipped via UPS World Wide Express.
Orders that are shipped to countries outside the U.S. may be subject to import taxes, customs duties, and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to such Import Fees, which are levied once the shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Undeliverable or Refused packages: If your order is returned to us because of an address error made by the customer, the customer refuses the package or the items ordered are not allowed into the country by customs, you will be responsible for the shipping cost billed to G & W Heel Lift, Inc for the return of the package. If the cost to return the goods to us is greater than the cost of the goods ordered, we will instruct the carrier to abandon the order and there will be no credit to the customer for the order.
G&W Heel Lift also offers UPS Ground, UPS Red (1 Day) and UPS Blue (2 Day) service to expedite delivery time for an additional charge.
Refunds: If you would like to exchange your items for a different size, or get a refund, just ship it to us with a note explaining what you would like for us to do. We will cheerfully refund your money if you are not satisfied for any reason.
Contact us via email or call us at 1-800-235-4387 during business hours, with any questions about special shipping, your order status, or any of our policies.
We would appreciate it if you would let us know why you are not satisfied, so that we may improve.
Our products are made in the USA
Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease.